POLICIES

Welcome
Benvenuti... Welcome to Bielleni eBook shop for handmade pattern and tutorial.
You can find crochet, amigurumi, knitting, felting and other crafts tutorial (diagram, pattern).
You will get the eBook in PDF files.
The eBooks are High Quality ones (complete patterns and clear).
You can also asking for a request eBook.

Payment
We accept payment through PAYPAL for secured payment only. 

Shipping
No shipping cost. Free Shipping.
We will send the ebooks to your Paypal Email Address within 24 hours after payment is clear.
If you want us to send the ebooks to different email, please send a note through CONTACT US Form.
NOTICE : Please SEND US YOUR EMAIL ADDRESS for the delivery.
Write down your details of name, email address and your order confirm send to
CONTACT US form  click here .

Refunds and Exchanges
Due to the nature of digital items, there will be NO REFUND for your purchases.
However if you find any problem such as damage files, PDF cannot be open, or broken download link, I will gladly to resend them and help to resolve.

Additional Policies
After payment cleared, you will receive your e-Book files through email.
Please check your email address before purchase and in case you don't receive the email order, check them to your SPAM folder. If after 24 hours from payment and you still don't get the e-book order, feel free to contact us.

Thank you for your visit and order.
Hope to see you again soon.

Best Wishes

Bielleni


 
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